Want to know more before participating? We have discussed more the survey, Kohl’s company, and the complete participation process. Also, check out the rules you need to follow.
As mentioned, the purpose of this survey is to get detailed feedback from customers. The questionnaire is curated to understand what’s working for the store and the brand.
This is why such surveys are taken seriously and you can expect a response to any query or complaint. But you need the receipt of your purchase to participate.
Also, the purchase receipt needs to be valid. We will discuss more requirements here. Also, about the validity of the receipt and other ways to get customer support at Kohls.
About The Company – kohls.com
Kohl’s is one of the largest chains of retail stores in America. Maxwell Kohl first had a grocery store like any other. In 1946, he started his supermarket which was later known as the Kohl’s food store.
The first actual Kohls’s store was opened in September 1962. It was popular because it was a combination of discounted products and high-end products. The company expanded soon and Alex and Herb Kohl started managing the company.
The stores were sold out to a group of investors in 1986 and in the next two years, it expanded faster. In around 2000, Kohl’s stores were gaining popularity as they expanded nationwide. Currently, they have around stores in 1158 locations.
How to Participate in www.kohlsfeedback.com
Firstly, Kohl’s feedback is an online survey. Go to kohlsfeedback.com to get started.
When you reach the survey, the first thing you will see is that it’s available in two languages. You can take the questions in either English or Spanish.
The survey starts with questions about your pet. This helps in understanding the product choices more. The next few questions may be about staff behavior and store condition.
You can rate your experience based on these. If you experienced a problem, you can choose yes and describe it there.
Lastly, they may need information about how frequently you visit the store. The survey is short. There are a couple of questions in each category.
www.kohlsfeedback.com – Survey reward
|Survey Name||Kohl’s Customer Experience Survey
|Survey URL ||http://www.kohlsfeedback.com/|
|Is Purchase Required?||Yes|
|Survey Prize||Kohl’s Survey 10 off code
|Receipt Valid ||2 Days|
|Survey Limit||1 per person, per receipt
|Survey Method ||Online|
It is very common for stores to give out rewards in exchange for the customer taking the survey. Sometimes it may be a discount coupon or a coupon for free products. Many of them have sweepstakes to encourage more and more customers to participate.
You can get here after completing the survey a 10% discount on the very next purchase or next visit.
www.kohlsfeedback.com – Survey Rules and Regulation
The rules for this survey aren’t very strict. Most of the survey has strict rules when some kind of reward or drawing competitions are involved. Since it’s nothing like that, you can easily complete the survey. We have listed the rules for successfully submitting the feedback.
- Firstly, you should have a purchase receipt for the store.
- The purchase receipt shouldn’t be older than 48 hours.
- If the receipt is older than that, it will not take information as valid.
- You have to enter the store code.
- Also, enter the access code from the purchase receipt.
- Make sure to just enter just numbers without hyphens or special characters.
www.kohlsfeedback.com – Eligibility criteria
- You have to purchase from one of their stores.
- Your purchase should be from one of the US stores.
These are the main two requirements for the survey. If there was a sweepstake or reward, there may be more requirements. As of now, Kohls has nothing like that for this feedback survey. Any customer with the correct receipt is eligible for giving feedback.
Kohls’s almost sells everything for daily needs. Here are some trending products from popular categories.
- Women’s Clothing- Blazers, Bras, Panties Lingerie, Capris, Coats, Jackets, Dresses, Jeans, Leggings, Pajamas, Robes, Pants, Rompers, Jumpsuits, Shorts, Skirts, Socks, Tights, Shirts, Sweaters, Cardigans, Sweatshirts Hoodies, Swimsuits, Suits & Suit Separates, Tops, Wear to Work.
- Health wellness- Hand Soap + Sanitizer, Face Masks, Immunity System Health
- Bed and bath- Sleep Solutions Shop, Antimicrobial Bedding, Cooling Bedding, Flannel Sheets, Electric Blankets, Weighted Blankets
- Men’s Clothing- Button-Down Shirts, Dress Shirts, Graphic Tee, Hoodies & Sweatshirts, Polos, Shirts & Tees, Sweaters, Casual Pants & Joggers, Dress Pants, Jeans, Shorts.
- Juniors- Capris, Coats & Jackets, Dresses, Graphic Tees, Hoodies & Sweatshirts, Jeans, Jumpsuits & Rompers, Leggings, Loungewear, Matching Sets, Pyjamas, Pants, Shorts, Skirts, Sweaters & Cardigans, Swimsuits
- Electronic- Camera & Video, Drones, Headphones, Kids’ Electronics, Smart Home, Speakers, TV & Home Theater, Video Gaming, Vinyl Records, Wearable Tech, Wifi & Networking
- Furniture- Accent Chairs, Beds, Benches, Bookshelves, Chairs, Coffee Tables, Couches & Loveseats, Desks, Dining Chairs, Dining Tables, Dining Sets, Dressers, TV Stands & Media Storage, Entryway Tables, Fireplaces, Futons, Kitchen Islands & Carts, Mattresses, Ottomans & Poufs, Stools
Customer Care and Support
The survey in itself is customer support, but there are many other ways to reach them. First, it is best to check out the FAQ section for any questions. You can see their official website for this.
If that’s not helpful, there are other options too. The helpline you use depends on your issue. If you are having trouble with payment there is a helpline number, you can call.
Call on 855-564-5705.
If you have any other problems, there is a chat option available. To find the chat option, first, go to the FAQ of the topic of your question. At the end of each FAQ part, there is a “Ask Us” button where you can click and chat or write about that topic.
Other than these two options, there’s a general feedback button on the website. When you click there, it lets you choose the category of feedback. Then it takes you to a form where you type in the topic, rating, and your feedback.
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